Terms & Conditions Luxury Brussel
This website is operated by the company HAPPYFEWCOM, with its office registered at
Chemin Avijl, 93 - Brussels. Its registered in the registry of commerce and companies under
the numbers 874.352.555 – VAT Intracom BE0874352555.
Director of the publication: Christian Locqueneux & Paola Vanden-Hole
Contact: [email protected]
These general conditions of sale and legal notices apply to all orders placed with the
company Happyfewcom for all items and services offered on the luxurybrussels.be website
by natural persons. Consequently, the fact for any person to order a product offered for sale
on the website carries full acceptance of these terms and conditions of sale which the
Customer acknowledges having read prior to his order.
Luxury Brussels reserves the right to modify at any time these terms and conditions of sale.
Nevertheless, the General Conditions of Sale applicable to the order placed by a Customer
on the Luxury Brussels Website are those accepted by the Customer at the time of placing
These General Conditions express the entirety of the obligations of the parties. In this sense,
the Customer is deemed to accept without reservation all the provisions of these general
conditions of sale.
The purpose of these General Terms and Conditions is to define the rights and obligations
of the parties in connection with the online sale of goods and services offered by Luxury
Brussels to the Customer, the ordering, delivery, payment and use of services. made
available by Luxury Brussels.
These Terms and Conditions govern the sale of products on the day of placing the order by
the customer. They apply to all Luxury Brussels ordering methods on luxurybrussels.be.
ADVERTISING ON LUXURYBRUSSELS.BE
LB reserves the right to refuse an advertiser if it is deemed not to meet the
qualitative criteria defined by the management of the Luxury Brussels brand.
Every Client declares to have the capacity to contract under the conditions described
below, that is to say to be emancipated minor or to have the legal majority.
Luxury Brussels reserves the right to refuse any Order from a Customer with whom there is
or would appear during the processing of an Order a dispute, in particular a dispute of
PLACING AN ORDER
The particular Client can place his order with Luxury Brussels by internet 24 hours and 7
days a week, or by phone from Monday to Thursday from 9.30pm to 6.30pm and Friday
from 9.30pm to 5.30pm.
The order process consists of several successive steps. Once the selection of products has
been made and the basket validated.
In any case, the online supply of the credit card number and the final validation of the order
by the Customer will be proof of the order and the payment of the sums for the products
selected in the order. This validation is worth signing and acceptance of all the operations
carried out on luxurybrussels.be.
An email is automatically sent to the customer to confirm the order taken provided that the
email address indicated in the registration form does not contain an error.
PROOF OF ORDER
The computerized registers, preserved in the Luxury Brussels computer systems under
secure conditions, will be considered as proof of communications, orders and payments
between the parties.
The filing of purchase orders and invoices is done on a reliable and durable support that can
be produced as evidence.
PRODUCTS & SERVICES INFORMATION
The information, features, photographs and graphics presented on the websites or in the
emails sent by Luxury Brussels are only given as an indication. In particular, the difference in
perception of shapes and colors between the photographs or graphics presented and the
products can not engage the responsibility of Luxury Brussels. Luxury Brussels will make
every effort to ensure that the photographic representation of the products on
luxurybrussels.be is as accurate as possible. It is possible, however, that the perception of
the product or products does not fully correspond to the products.
LB | EXPERIENCES - LIVE TOURS
The guided tours offered for sale on the luxurybrussels.be site are operated by Luxury Brussels .
The creative guided tours offered by Luxury Brussels and sold on the luxurybrussels.be website are created, produced and operated by Luxury Brussels.
In order to conduct these creative tours, Luxury Brussels decides to surround itself with reliable and
recognized professionals, whose choice remains at the discretion of Luxury Brussels.
Luxury Brussels is covered by a professional insurance policy covering the risks inherent to the creation, promotion and
management of the creative tours > AG Insurances - Contract 03-99/640.998/000.
Any request for a certificate can be made by email : [email protected].
- The customer declares that he is the holder of a civil liability insurance policy
- All partners of Luxury Brussels who participate in the conduct of creative tours declare that they
are in possession of all compulsory and preventive insurance in relation to the coverage of risks inherent to these creative tours.
Guided tours are offered depending on the availability of partners.
The prices are indicated in euros all taxes included and are applicable only on the date of
the order validated sent by the Customer.
The prices of products do not include delivery charges, gift packaging fees, promotional
offers (personal promo codes), indicated before the final validation of the order.
The prices take into account the Belgian VAT applicable on the day of the order and any
change of the legal rate of VAT will be automatically passed on the price of the products
presented on the website, on the date stipulated by the decree of application. However, the
prices can not be modified once the Customer’s order has been placed. Similarly, if one or
more taxes or contributions, including environmental were to be created or modified,
upwards or downwards, this change can be reflected in the selling price of items on the
Orders destined for countries outside the European Union are not submitted to the Belgian
VAT prices quoted on the website for these orders are tax-free and therefore do not include
VAT. However, these orders are subject to any taxes and customs fees of the country of
The customer is also responsible for checking the import possibilities of products ordered
under the law of the country of delivery.
MEANS OF PAYMENT
The Customer can pay his order online by credit card, Paypal or bank transfer. The Customer
guarantees the company Luxury Brussels that he has the necessary authorizations to use
the method of payment chosen by him, during the validation of the order form. The flow of
purchases on the customer’s account is done at the time of processing the order.
Luxury Brussels implements all necessary means to ensure the security and confidentiality
of data transmitted online. For this purpose, the website uses a secure payment method
SSL (Secure Socket Layer) that allows the encryption of your bank details during their
transmission on the network. You notice that the transmission is encrypted by a software
program when the symbol of the padlock appears in your browser. The transaction is made
through Luxury Brussels bank, which alone has the banking information provided on the
website at the time of payment.
The company Luxury Brussels reserves the right to suspend any order management and any
delivery in case of refusal of authorization for payment by credit card from the officially
accredited bodies or in case of non payment. The Luxury Brussels company reserves the
right to refuse to make a delivery or to honor an order from a Customer who has not fully or
partially paid a previous order or with whom a payment dispute is in progress.
The order form that the Customer establishes online or the order confirmation sent by
email to the Customer by Luxury Brussels does not act as an invoice. Luxury Brussels agrees
to send an invoice electronically automatically for each order. The invoice is not attached to
Luxury Brussels keeps an electronic copy of each invoice.
TRANSFER OF OWNERSHIP
Luxury Brussels remains the owner of the Products ordered until their full payment by the
Customer. The above provisions do not preclude, upon delivery of the Products, the transfer
to the Customer of the risks of loss or deterioration of the Products subject to retention of
title as well as any damage that they may cause.
RIGHT OF WITHDRAWAL, RETURN AND EXCHANGE
In the context of distance selling (without the simultaneous physical presence of the
parties), the Customer has a period of fourteen clear days to exercise his right of withdrawal
without have to pay penalties, except for the cost of returning the products concerned. This
period runs from the day the goods are received by the Customer.
The return request can be made:
– By contacting Luxury Brussels customer service, by the contact form, by email or by
telephone, which will indicate to the Customer how to proceed.
Luxury Brussels suggests to the Customer to return the products by registered mail or with
additional insurance, guaranteeing, where appropriate, compensation for the products at
their true market value in the event of theft or loss of this commodity. In all cases, the return
is made at the risk of the Customer. It will be up to the customer to keep any proof of
return. The return costs are the responsibility of the customer, who is free to choose the
In the event of an error attributable to Luxury Brussels (defective item or order picking
error), Luxury Brussels will bear the cost of returning the item. The customer must send the
invoice of the carrier to Luxury Brussels to obtain compensation.
Returned products must be intact, in perfect condition for resale, in their original
packaging. They must not have been used, or have undergone any deterioration so minimal
as it and in a state of perfect cleanliness. Any product that is damaged, incomplete, or
whose original packaging is damaged, will not be refunded or exchanged.
This right of withdrawal is exercised without penalty, with the exception of transport costs
which remain the responsibility of the Customer. In the event of the exercise of the right of
retraction, the Customer can request the refund of the sums paid. The refund does not
include shipping or return costs. In the event of a refund request, Luxury Brussels will make
every effort to reimburse the Customer within 30 days.
The warranty period of each products displayed in the luxurybrusels.be website depends of
each manufacturer, please refer to each product information indicated.
Pursuant to Article 4 of Decree No. 78-464 of March 24, 1978, the provisions of the present
can not deprive the Customer of the legal guarantee which obliges the professional
salesman to guarantee it against all the consequences of latent defects of the sold thing .
The Customer is expressly informed that the company Luxury Brussels is not the
manufacturer of the products presented as part of the website luxurybrussels.be, within the
meaning of the law n ° 98-389 of May 19, 1998 and relating to the responsibility for defective
The responsibility of Luxury Brussels can not be held liable for failure to comply with the
legislation of the country where the products are delivered. It is up to the customer to
check with the local authorities the possibilities of importing or using the products or
services that you intend to order.
ARTICLE 10 : LIABILITY
The products offered comply with the Belgian legislation in force and the standards
applicable in Belgium. The responsibility of Luxury Brussels can not be engaged in case of
non-compliance with the legislation of the country where the product is delivered. It is the
Client’s responsibility to check with the local authorities the possibilities of importing or
using the products you intend to order.
The responsibility of Luxury Brussels can not be engaged for the inconveniences and
damages related to the use of the Internet network such as a break in the service, the
presence of computer viruses or external intrusions and more generally all cases qualified as
force majeure or by third parties by the courts.
Hypertext links may link to other sites than luxurybrussels.be. Luxury Brussels disclaims all
liability in the event that the content of these sites contravenes the legal and regulatory
provisions in force.
Neither party will have failed in its contractual obligations, to the extent that their execution
will be delayed, hindered or prevented by a fortuitous event or force majeure.
Will be regarded as fortuitous event or force majeure all facts or circumstances irresistible,
external parties, unpredictable, inevitable, independent of the will of the parties and which
can not be prevented by the latter, despite all efforts reasonably possible.
The party affected by such circumstances will notify the other within ten business days of
the date on which it became aware.
The two parties will then approach, within a month, unless impossible due to force majeure,
to examine the impact of the event and agree on the conditions under which the execution
of the contract will be continued.
If the case of force majeure has a duration greater than three months, these terms and
conditions may be terminated by the injured party.
Expressly, are regarded as case of force majeure or fortuitous cases, besides those usually
retained by the jurisprudence of the Belgian courts and tribunals:
– Total or partial strikes, internal or external to the company, the blocking of means of
transport or supplies for any reason, the governmental or legal restrictions, the computer
breakdowns, the earthquakes, the fires, storms, floods, lightning;
– The shutdown of telecommunication networks or difficulties specific to
telecommunication networks external to Customers.
Visitors or Customers of the luxurybrussels.be website have at any time a right to access,
modify, rectify and delete data concerning them pursuant to protection of natural persons
with regard to the processing of personal data and on the free movement of such data, and
repealing Directive 95/46/EC (General Data Protection Regulation).
Luxury Brussels undertakes never to disclose, to anyone, the personal data, total or partial of
its customers registered or having made a purchase on the site luxurybrussels.be.
Luxury Brussels uses data collection systems such as cookies. The cookie is a computer file
stored on the hard disk of the user’s computer. Cookies allow to report a previous visit of the
user on the site and to link the user to his personal data left on the site, in particular in the
context of the identification of the order basket.
Luxury Brussels informs its Customers that the processing of this personal and / or personal
information has been declared to the Data Protective Autorithy under the number
____________ (outstanding as of January 2022).
ARTICLE 13 : INTELLECTUAL PROPERTY
All content (texts, comments, works, illustrations, images, videos, graphics, sound …
including the underlying technologies used) displayed on this website is reserved under
copyright and for intellectual property and for the world. As such and in accordance with
the provisions of the Code of Intellectual Property, only private use is allowed, subject to
different or even more restrictive provisions of the Code of Intellectual Property. Any other
use is constitutive of counterfeit and sanctioned under the Intellectual Property without
prior authorization of Luxury Brussels. Any total or partial reproduction of the Luxury
Brussels web site is strictly prohibited.
Anyone with a website wishing to place on his website a simple link directly to
luxurybrussels.be must request permission from Luxury Brussels. An authorization given by
Luxury Brussels will not constitute in any case an implicit agreement of affiliation and will in
no case be given definitively. Upon request from Luxury Brussels, this link must be removed.
A change of legislation, regulation or court decision making one or more clauses of these
Terms and Conditions null and void can not affect the validity of these Terms and
Conditions. Such a change or statement could in no way allow the Customer to not respect
these Terms and Conditions.
If a condition was not explicitly mentioned, it would be considered as governed by the
practices in force in the sector of distance selling whose companies are headquartered in
The relations between the company Luxury Brussels and the Customer are governed
exclusively by these conditions to the exclusion of any other condition appearing on the
DURATION AND APPLICATION
These Conditions apply throughout the duration of online services offered by the company
Luxury Brussels. They can be modified at any time by Luxury Brussels. The applicable
Conditions are those in force on the date of the registration of the order.
TERRITORIALITY AND APPLICABLE LAW
Sales of Luxury Brussels products are subject to Belgian law. In the case of a particular
Client, any dispute relating to the existence, interpretation, execution or breach of the
contract concluded between Luxury Brussels and the Customer, even in the event of
multiple defendants, will, in the absence of amicable agreement, of the exclusive
jurisdiction of the court of the domicile of the Customer. In the case of a Professional Client,
any dispute relating to the existence, interpretation, execution or breach of the contract
concluded between Luxury Brussels and the Client, even in the case of multiple defendants,
will, in the absence of amicable agreement, of the exclusive jurisdiction of the courts of
Brussels - Belgium.