The “Clefs d’Or Inside “ hotels will welcome you as a king and will give you the golden keys of the city’s door! Les Clefs d'Or is the most powerful and important professional association in luxury hospitality.

For over 80 years, the 4000 members of Les Clefs d'Or have welcomed premium travelers in more than 530 cities and literally every corner of the world.
In Brussels, 20 members are serving their guests and taking care of an infinite variety of requests, from the everyday to extraordinary…

The Clefs d'Or Belgium section is one of the first to be created and Belgium is one of the founding members of this Les Clefs d'Or association.
In the luxury hotel industry, the Clefs d'Or concierge is a benchmark, essential and at least highly recommended to ensure the quality of perfect customer service in a 5-star hotel.
The Clefs d'Or concierges are the kings and queens to organize things, they are incomparable to find you the best solution in your travels, they have their particular addresses, their tables reserved in the best restaurants, their exclusive access to important events , their direct local contacts to unblock a complicated situation and above all, they have a worldwide network of service experts at their disposal!
Previously a job that was passed down from father to son or daughter, the concierge profession has been taught in many prestigious hotel schools for several years and Clefs d'Or members are invited to these schools to train students and validate their training and diplomas.
Nothing replaces a Clefs d'Or concierge for the client of a luxury hotel.
No mobile application, no guide, the trust that develops between a concierge and the clientele who regularly frequent his hotel is unique and well known in the exceptional hotel industry.
By dint of seeing each other, of building an honest and caring relationship, the Clefs d'Or concierges know their clients well, their habits, sometimes their greatest secrets and it is this special relationship that greatly contributes to the exclusive experience of a stay in a luxury hotel ...
In Brussels, we are lucky, the Clefs d'Or concierges have become official partners of the city, which recognizes this excellence and this important contribution to the quality of the premium Brussels hotel industry.
The city has also officially presented the Keys to the city to Clefs d'Or Belgium members and their hotels!
The other luck we have is that the Belgian section is very feminine!
Caroline at the Made In Louise, Ahlem at the Amigo hotel, Céline at the Manos 1er, all wear the Golden Keys on the back of their uniforms and, along with their male colleagues, serve their customers with tremendous competence and a lot of enthusiasm!
This group of 20 concierges work hand in hand to guide our luckiest visitors during their stays in Brussels!
More info? Go www.clefsdor.be